Maximise revenue and enhance customer experience by developing oustanding customer service and educating client facing teams in culture differentiations between the East and West.
Our training is focused on positively educating teams in the power of developing clear lines of communication and focusing on the benefits this brings to themselves, the customer and their company. The teams at Hedera understand the challenges of doing business in a multi-cultural market place and have a proven method to help give companies a competitive advantage.
Hedera utilises cutting-edge technology and market leading content to provide best in class training on a global scale.
Our training service includes:
Focused on core development areas and resulting in an action plan